Legal grounds
– Decree No. 116/2017/ND-CP on requirements for manufacturing, assembly, and import of motor vehicles and trade-in motor vehicle warranty and maintenance services
– Decree No. 17/2020/ND-CP amendments to some articles of decrees related to necessary business conditions in fields under the management of the ministry of industry and trade.
Requirements for motor vehicle warranty and maintenance centers
A trader of motor vehicle warranty/maintenance center established according to regulations of law shall be issued with a certificate of eligible motor vehicle warranty/maintenance center when the following requirements are fully satisfied:
- The factory is built on the land area under the legal ownership of the trader.
- The premises and factory ensure warranty/maintenance services.
- There are areas for reception, transfer, maintenance, repair, factory inspection, operation building, the warehouse storing automotive parts and accessories, and motor vehicle wash to meet the workload.
- There are adequate facilities for motor vehicle warranty/maintenance services. Measurement facilities used for motor vehicle warranty/maintenance services comply with regulations of law on measurement.
- The equipment used to diagnose engines and specifications of motor vehicles (in the case of motor vehicles having electronic control units) is suitable for the motor vehicle classes that the center is in charge of. Diagnosing equipment software complies with regulations on intellectual property rights.
- Personnel and quality management systems ensure the quality of motor vehicle warranty/maintenance services.
The aforesaid requirements shall satisfy requirements for premises, facilities, personnel, and quality management system for motor vehicle maintenance and repair centers for each corresponding motor vehicle class mentioned in the national standard TCVN 11794 on motor vehicle warranty and maintenance centers and equivalent vehicles.
- Commitments are made to technical support and provision of automotive parts and accessories for motor vehicle warranty/maintenance services of:
- Domestic manufacturers/assemblers (if providing warranty/maintenance services for domestic manufacturers/assemblers); or
- Foreign manufacturers/assemblers (if providing warranty/maintenance services for motor vehicle importers).
Procedures for issuance of the certificate of eligible motor vehicle warranty/ maintenance center
Composition of dossiers
An application for issuance of the certificate of eligible motor vehicle warranty/maintenance center includes:
- A completed application form provided in the specimen No. 12 of Appendix II attached with Decree 116/2017/ND-CP ;
- A copy of the enterprise registration certificate or equivalent documents;
- A record on capacity and facilities of the center provided in the specimen No. 13 of Appendix II attached with Decree 116/2017/ND-CP;
- A copy of the document proving that the motor vehicle warranty/maintenance center meets all the requirements.
Competent authority
The Vietnam Register affiliated to the Ministry of Transport (hereinafter referred to as “inspecting authority”) shall have the power to issue certificates of eligible motor vehicle warranty/maintenance center.
Time
05 working days from the date of results of dossier appraisal and inspection and actual assessment of warranty and maintenance establishments.
If you need more detailed advice and answers as well as how to access this service, please contact directly our Lawyer Nhat Nam via hotline: 0912.35.65.75, 0912.35.53.53 or call the toll free legal consultation hotline 1900.6575 or send a service request via email: lienheluathongbang@gmail.com
Wishing you and your family good health, peace, and success!
Best regards!
