Legal basis

• Decree no. 52/2013/ND-CP on e-commerce
• Decree no. 08/2018/ND-CP, amendments to certain decrees related to business conditions under state management of the ministry of industry and trade
• Circular No.21/2018/TT-BTC amending several, articles of the Circular No. 47/2014/TT-BCT dated December 5, 2014, of the Ministry of Industry and Trade regulating the management of e-commerce websites and Circular No. 59/2015/TT-BCT dated 31/ December 2015 of the Ministry of Industry and Trade regulating the management of e-commerce activities via mobile equipment

Conditions

• Being a trader or an organization established following the law
• There is a service provision project which clearly states the following contents:
  • Operational organization model, including service provision, promotion, and marketing activities both inside and outside the online environment;
  • Delimitation of rights and responsibilities between traders and organizations providing e-commerce services and service users.

The dossiers

• Application for registration of a website providing e-commerce services (according to Form E-commerce-1 in the Appendix issued together with Circular 47/2014/TT-BCT);
• A copy from the original book or a certified copy or a copy to be presented with the original for comparison purposes of the Establishment Decision (for organizations), business registration certificate, investment certificate or investment license private (for traders);
• The scheme on the provision of e-commerce services as prescribed at Points a and c, Clause 3, Article 54 of Decree No. 52/2013/ND-CP;
• The scheme on the provision of e-commerce services as prescribed at Points a and c, Clause 3, Article 54 of Decree No. 52/2013/ND-CP;
• Sample service contract or cooperation agreement between the trader or organization that owns the website providing e-commerce services and the trader, organization, or individual participating in the purchase and sale of goods and provision of services on that website ;
• General trading conditions apply to the purchase and sale of goods and provision of services on the website (if any).

The competent authority:

Department of E-commerce and Digital Economy

Time

• Register to open an account: 3 working days
• Response to the application: 7 working days
• Confirmation of completed registration: 5 working days from the date of receipt of complete and valid paper registration dossiers sent by traders or organizations.

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